Refund policy
Amarvo — 30-Day Return Policy (India)
Smart Finds. Better Living.
At Amarvo, we offer a 30-day return window strictly under the conditions outlined below.
1️⃣ Return Eligibility
Returns are accepted only if:
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The wrong product was delivered
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The product arrived damaged
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The product has a visible defect upon delivery
The return request must be raised within 30 days from the date of delivery.
2️⃣ Mandatory Unboxing Proof
A complete, continuous unboxing video is mandatory for all return claims.
The video must clearly show:
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The sealed outer package before opening
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The shipping label
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The product being removed from the package
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The visible issue (if any)
The unboxing video can be recorded anytime after delivery, but it must clearly demonstrate the original opening of the parcel.
Claims submitted without valid unboxing proof will not be eligible for return or refund — even if raised within 30 days.
3️⃣ Non-Eligible Cases
Returns or refunds will not be accepted for:
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Change of mind
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Not satisfied with the product
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Incorrect product selection
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Used, altered, or tampered products
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Minor cosmetic variations
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Damage caused after delivery
4️⃣ Return Process
Once your claim is reviewed and approved:
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Pickup will be arranged (where serviceable)
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The product will undergo inspection
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Refund or replacement will be processed within 5–7 business days after approval
Shipping and COD charges are non-refundable unless the issue occurred due to our confirmed error.
5️⃣ Important Note
Amarvo reserves the right to reject claims that:
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Do not meet the eligibility criteria
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Do not include valid unboxing proof
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Show signs of use or external damage
6️⃣ How to Raise a Claim
Please include:
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Order Number
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Product name
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Clear description of issue
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Required photos/videos